Return Policy

At B-Loose e-shop we like you to always be happy with your purchase so we suggest before or your order to contact us by phone at +302103229682 (shop hours) or at melitini_bloose@yahoo.gr for the right choice of your design size for you.

In case you are not satisfied with your purchase, we are happy to exchange it with a different item in our e-shop (if it is in stock) or to give you a full refund of your purchase.

Product returns can be made within 14 days from the delivery day of the order and only after consultation with the company (by e-mail at melitini_bloose@yahoo.gr).

All products must be returned to their original state and with their labels attached along with the proof of purchase accompanying the shipment at the following address: B.LOOSE – Melitini Nikologianni & SIA E.E., 1 Kodrika str., 10554, Psyrri – Athens, Greece, tel. +302103229682.

Changes are NOT accepted for the following:

* products too wrinkled, damaged or soiled (eg make-up, lipstick, deodorant)
* ALL DISCOUNT products or promotional products

The products will have to be returned at the expense of the customer through strictly each country’s post office or after consultation with us to suggest the best possible and easy way.

Orders that are not received by customers due to indifference or delay and are returned to us, they can be shipped back -after arrangement- and the customer will have to pay the shipping costs again.