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Return Policy

At B-LOOSE e-shop we like you to always be happy with your purchase so we suggest before or after your order to contact us by phone at +302103229682 (shop hours) or at info@b-loose.gr for the right choice of your design size for you.

In case you are not satisfied with your purchase, we are happy to exchange it with a different item in our e-shop (if it is in stock) or to give you a full refund of your purchase.

Product returns can be made within 14 days from the day of order and only after consultation with the store within 3 days of the receiving of the order (by e-mail at info@b-loose.gr).

All products must be returned to their original state and with their labels attached along with the proof of purchase accompanying the shipment at the following address: B.LOOSE – Melitini Nikologianni & SIA E.E., 1 Kodrika str., 10554, Psyrri – Athens, Greece, tel. +302103229682.

Changes are NOT accepted for the following:

* products too wrinkled or soiled (eg make-up, lipstick, deodorant)
* sunglasses and watches
* swimsuits (for hygiene reasons)
* ALL DISCOUNT products or promotional products
* leggings and underwear

The products will have to be returned at the expense of the customer through strictly each country’s post office or after consultation with us to suggest the best possible and easy way.

Refunds – changes without prior arrangement – approval will not be accepted and will be refunded at the customer’s charge.

Orders that are not received by customers due to indifference or delay and are returned to us as non-refundable, in the future they will not be shipped in cash but only with a visa / bank deposit at our e-shop.